Refund policy

Return & Exchange Policy

At Sanchi Velvets, every fabric roll is carefully inspected before dispatch to ensure the highest quality standards. As our products are cut-to-order and customized as per client requirements, we do not accept returns or exchanges once an order has been processed.

However, your satisfaction is important to us. If you receive a product that is:

• Damaged during transit,
  

please contact us within 48 hours of delivery at info@sanchivelvet.com with your order details and clear images of the issue. Our team will review the case and assist you with a resolution, which may include a replacement or credit note at our discretion.

By placing an order with us, you acknowledge and agree to this return policy.